Success Tips for Beauty Salons
Posted by CpuWizShot | | Posted on 10:38 AM

After speaking to dozens of Beauty Salon owners over the years, here are some tips that lead some Salons to success.
- Start and finish with the client on time. If a stylist is running late or cannot start on time, offer a complimentary mini-service (nail polish change or deep conditioning treatment).
- Answer every technical question that clients may have. Educational programs are offered at most successful salons, which stylists are often required to attend. This helps build trust and confidence in all stylists at a salon, so if one stylist is out for and extended period, clients can be referred to another stylist.
- Guarantee the work done by stylists. If clients are not 100% satisfied, agree to remedy the problem fully and immediately.
- Never assume clients will be happy with recommendations of what should be done with their hair; it's up to the client to decide.
- Always be upfront and clear of any additional costs the client will incur during their visit. There's nothing worse than going in for a cut (normally $20) and find out that the wash and styling of the hair is an additional $10.
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